Oh My New Dress (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ohmynewdress.com, make a purchase, or interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
a. Personal Information
When you make a purchase or create an account on our website, we may collect personal information, including:
- Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (credit card details, payment method)
b. Payment Information
We use third-party payment processors to handle payment transactions. We do not store your credit card details or payment information on our servers. The payment information you provide is processed securely by our payment gateway providers.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Transactions: To process and fulfill your orders, including sending you order confirmations and updates.
- Improving Our Services: To understand how you use our website and services and to improve user experience.
- Communications: To communicate with you about your orders, customer service inquiries, and marketing promotions (if you have opted in).
- Compliance: To comply with legal obligations and protect against fraud and other illegal activities.
3. Payment Processing
We use reputable third-party payment processors, such as Razor Pay, to handle payment transactions securely. When you make a payment, your payment information is transmitted directly to the payment processor, not to us.
- Payment Security: Our payment processors use advanced encryption technologies and security protocols to protect your payment information.
- Payment Data Storage: We do not store credit card information or payment details on our servers. All payment information is managed and processed by our third-party payment processors
4. Data Protection and Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and other security technologies. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track user activity.
- Types of Cookies: We use session cookies, persistent cookies, and third-party cookies.
- Managing Cookies: You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- With Service Providers: To third-party service providers who assist us in processing payments, delivering orders, or providing customer support.
- Legal Requirements: To comply with legal obligations, respond to legal requests, or protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal information held by us.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
- Delete Data: You may request the deletion of your personal information, subject to certain legal and contractual obligations.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:-
Oh My New Dress
Lucknow Uttar Pradesh
Lucknow, UP, 226001
support@ohmynewdress.com +91 – 7266056100